I recently purchased a home in the Tumwater area and I had the pleasure of working with Jordan Trapp in finding the home. I had been interested in moving to the Olympia area from Seattle and had chosen The Northwest Home team as a source. I filled out the form as to what I was looking for and what I expected to spend. Jordan sent me many, many listings before I decided I wanted to start checking homes out. At no time did he pressure me. I would occasionally get an email from him asking if I had seen any properties that piqued my interest and he left it at that. When I decided I would start looking at possible homes, I contacted Jordan and we set up a time to meet and I gave him a list of the houses I was interested in. When I got to Olympia, Jordan was waiting for me with a packet of information and the listings for the homes I wanted to see. We headed out to the first home and I immediately knew that I had the right agent. Jordan was very knowledgeable about the Olympia area and was able to answer any questions I had. When we would look at a house, Jordan again never pressured me. He let me walk through the houses and ask any questions I might have about the house. He would point out if there was something about the house that might need attending to, such as the need for a new roof, upgrades, etc. He would explain different heating systems, windows, etc. and their advantages and disadvantages. Each time I came down to look at new homes, Jordan was waiting for me and we would immediately head out. He told me that I would know the right house when I saw it. I looked at quite a few houses before I finally found one that I decided I wanted. Once that happened Jordan went through the process of getting me set up. He found me a lender to finance the house, he found me a very qualified inspector who inspected the house, and after the inspection he dealt with the selling agent to get any discrepancies fixed. He would go with me whenever we met with anyone that had anything to do with the purchase, to make sure I had backup if needed. I could not have asked for a better person to work with. He was very professional but also had a great personality that made it easy for me to ask questions and feel at ease when looking at homes. I highly recommend Jordan if you are looking for a new home!
– Michael S.
Jesse goes above and beyond. He is absolutely amazing and gets the jobs done. He helped us with a very fast closing and was always in touch with us along the way. Could not ask for a better realtor.
“Throughout our purchase, Jessica was the consummate professional. She was timely in her responses to our questions, thoughtfully keeping us updated in every step of the process. Jessica instilled a confidence that we would get this done, especially when we were unsure. She is truly a calming presence. Our particular purchase required subtle negotiations that could have easily fallen apart…Jessica represented us amazingly well and delivered! If you’re looking for a confident and knowledgeable agent, we highly recommend Jessica!”
– D. Swanson
“Professional friendly staff with extensive knowledge of the market. Great customer service. Steve was my agent. GREAT GUY.
Superior communicator with excellent service.All our needs were met.”
“Our home search experience with Matt was informative, diverse, exciting, hopeful, disappointing, challenging, successful and very fulfilling. Matt is knowledgeable, well connected and sincere in his commitment to finding the right fit for his clients. His experience, both professionally and personally, make the sometimes grueling process an adventure. Availability on short notice was especially impressive. Communication, follow up and technical assistance are qualities that Matt is well versed in. We have high regards for Matt and the Northwest Home Realty Team. “
–Michael and Louise
“We worked with Jesse to sell our house, and the experience was stress-free and smooth – exactly what you want this process to be. Jesse is a consummate professional who stays in touch with you throughout the whole entire process, even for little things, which builds a tremendous amount of trust. Thank you so much, Jesse, you are amazing!”
– Judy M.
“My wife and I would love to recognize Matt Brady and the Northwest Home Team for such a wonderful experience purchasing our home in Olympia. We were initially referred to another agent within the team but due to some scheduling conflicts that agent was unavailable during our visit, so Matt stepped in to help. We couldn’t have been more blessed! He is professional, knowledgeable and very personable. We looked at over 20 houses in just one day, but by the end we felt like Matt was part of our family and vested in finding something that met our needs and wants. He provided us a true sense of security as he continued to represent our interests long after we had to return back to Georgia. As a military family that has to coordinate from so far away this is such and assuring quality. He doesn’t approach his role as a job, he has a genuine care for helping people find a home. We are happy to have met Matt and look forward to referring anyone we can to him and his team.”
“I could not recommend Michelle and Northwest Home Team Realty any higher. My wife and I had a wonderful experience working with her, and can say with confidence that you will be well served and wholly satisfied if you choose to work with Michelle. In complete honesty, we felt like we were working with a close friend. Michelle took the time to get to know us and our family, fully understood our tastes and preferences, and was honest about her thoughts on how various homes hit or missed the target. Our search for a home took much longer than we had hoped or anticipated, and Michelle persisted with race and confidence, even going out of her way to lend support when we had to move into a temporary rental in the middle of our home hunt. We do not make this review lightly, rather we stand firmly behind it and have even referred my parents to work with Michelle as they look to relocate into our area. Work with Michelle. You will not be disappointed, and it will be both fruitful and fun!”
“Jessica was always super friendly and upbeat. She kept trying new strategies when the property didn’t sell right away. She answered texts and emails almost immediately and kept in close contact with us.”
– S. Bergquist